African Bank and Kaya FM Ke Summer Competition

Hi, African Bank ran a competition with Kaya FM between 22 to 26 Nov 2021 on Thomas and Skhumba show and I was one of the winners. In order for the prize to be paid I had to submit proof of identification, proof of banking and open an African Bank MyWorld account which after receiving a call from one of the African Bank agents, I visited one of their branches in The Boulders shopping Centre and collecting my African Bank card. One of the terms and condition of the competition is that a prize will be paid within 6 weeks after a winner is confirmed. It’s been 6 weeks and the prize money has not been paid as per their competition terms and conditions. I have sent several emails to their partner Kaya FM (competition team) and I was told the prize money will be paid, that’s a week ago and still nothing. I made calls to African Bank several times but no one can assist can direct me to someone who can. It’s a shame that consumers are treated this way by both African Bank and Kaya FM.