African Bank ***** and inconvenience.

I opened an investment account with African bank in 2021,it was a fixed account.There was a random ***** account that deposited money to my account and I reported it right away and they said they will attend to the matter and do investigation and they told me to go and do an affidavit and sent it to them,I followed all the instructions they told me to follow in order for this matter to be fixed. But ever since 2021 the matter has never been fixed,instead my name is now listed on the South African ***** database because of an issue that I tried to make follow up about and have nothing to do with. I was the one who had to do constant follow ups about this matter and still they fail to fix my issue I requested a call from them today (13 November 2024) and they called and told me that I’m the one who is supposed to fix this matter,I don’t understand how…they said I should find the person that did this by myself. Even my own money was ****** from that account. The call assistant was very rude and the service was horrible.