LM
Lorraine M

1 reviews | Active since Feb 2021

13 Apr 2021, 08:44

African Bank Account Number:*** ITC SCORECARD SAYING I OWE R2091

Account Number:*** says I am owing African Bank 2 months in Arrears. African Bank why are you dragging my name in the mud with ITC. I cant borrow because your administration is not sure where you update information. I paid you in February, this month you are saying I am two months in arrears with all ITC companies. What is your problem, the last time I spoke to you and requested that you update your departments then you go back and say I took a loan which one apart from the one in 2017. That you call me and say no it's updated then go and black list me on the ITC SCORE. How I even went to you in the first place I don't understand. I cant get credit because of you.I owe R2091 and instalment R1 245.

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Replies (1)
African Bank
African Bank's reply13 Apr 2021, 09:47
Official
We've escalated your concern to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as the matter is resolved. 

Your African Bank Support Specialist team