GK
Geo K

1 reviews | Active since May 2014

21 Dec 2020, 08:09

African Bank account never removed from their system

I am still being told by African Bank that I have a outstanding account from 2003. Despite my credit record being clear and even if that account was outstanding it is called prescribed debt. I do NOT have any outstanding accounts with African Bank. Please fix your system.

0
Replies (4)
GK
Geo K's update22 Dec 2020, 10:07
Reviewer Update
No response
GK
Geo K's update28 Dec 2020, 23:00
Reviewer Update
No reply
GK
Geo K's update31 Dec 2020, 10:07
Reviewer Update
African bank never removes bad credit from their system. They hold it against you.
GK
Geo K's update10 Sept 2021, 16:27
Reviewer Update
According to African bank, they never remove bad credit from their system. They hold it against you forever. Even if the law says it is prescribed. They do not have to obey the law.

Quote from their private message:

African Bank's reply:

31 Dec 2020, 09:01


Our African Bank Complaints has done everything possible to resolve your concern and has sent you a reply.

We're really sorry that you still feel unhappy, but unfortunately we have to stand by our decision this time.

Your African Bank Support Specialist team
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