African Bank - A ****

The group opened a stokvel account with African bank on the 13th of December 2021. We were told that one user is needed to be the primary user before a pocket account could be opened. Since that time, I have never found any joy dealing with African bank. To cut this story short, members contributed monies towards the pocket account, and we are supposed to make deposits to 2 members every month. Today was a due date for payments and unfortunately, we couldn’t succeed because African bank decided to flag my account status as suspected ***** and i was told i need to wait 72 hours before they can resolve the issue.

People are furious about their money and i am sitting here like a **** because this bank decided to inconvenience everyone of. I visited the Cape Gate and Mowbray branches, but I didn't get any help. People had plans and budgeted with this money, but they have been unable to do anything with it. This needs to be resolved asap and after this whole saga I’m closing this account and will never ever recommend this bank to anyone. REFERENCE NUMBER ***