AFRICAN BANK A LOAN 🦈

Thank you for contacting me but I am really disappointed in African Bank's service. A woman contacted me, and she did not really assist me, she did not care and she was rude and after the phone call I received a messsage saying "Thank you for your reduced installment request. We will provide feedback within 48 hours. Your reference number is ***." How can I get proper assistance when a consultant is lying about the reason I am complaining.
It shows that African Bank don't care. It is obvious that contacting me was just damaged control or else how do you explain the lies about the message I received.

FELLOW SOUTH AFRICANS LEARN FROM MY EXPERIENCE, AFRICAN BANK DOES NOT CARE ABOUT ITS CLIENTS. STAY AWAY FROM AFRICAN BANK.

African Bank does not care about its clients. I am still waiting for your response. Instead of solving the problem you are busy calling me asking if I want another loan or a credit card. African Bank are you serious?

African Bank I am still waiting for your response. Today at 7h40 I received a call at 8h01 in the morning from Nonhlahla Dlamini, telling me that my account is in arrears and I must pay R4000 today and yet they debit every month. She further indicated that she had no idea about my complain and asked her to check on the system or ask her Supervisor. To my surprise even her Supervisor Sbubuzile Dlamini did not know anything about it.

At 10h07 I received a message indicating that "Your complaint has been attended to. You are welcome to contact on ***". I am still waiting for your response.

Later at about 10h55 I received another call from Justin Monaisa offering me an opportunity to apply for a personal loan, credit card.

African Bank are you serious.

The truth is African Bank is does not care at all. I have been calling them, without getting any help.

Fellow South Africans do your research .....

Now they are saying I asked them to reduce the interest which is a lie.

I am disappointed that I am still receiving calls from African Bank consultants telling me to apply for an additional loan or a credit card while Africa Bank is unable to resolve my complain. The person who called me last week said she will call me again on Thursday 14 September 2023 but she never called and I am still waiting. FELLOW SOUTH AFRICAN, IT SEEMS AS IF AFRICAN BANK DOES NOT CARE!!

African Bank take me serious as your client. Stop lying saying you have responded privately. It just show how much you do no care about your clients. Stop harassing me to apply for a credit card or another loan and resolve my complain.

FELLOW SOUTH AFRICAS KINDLY NOTE THAT AFRICAN BANK DID NOT RESPOND PRIVATELY!!

he was rude and dropped the call at 12h53.
3. Yesterday 10/10/2023 I received another call from Thandeka Mazibuko. She said she was calling because the account is in arrears, (African Bank debit the installment from my bank account). when I asked about the settlement discount she indicated that she will request the discount and said she will ask for 30% discount for me. while I am still waiting, today 11/10/2023 I received another call
4. The call was from Tinyiko Nxumalo also calling because the account is in arrears. when I asked about the settlement discount that I am still waiting she said do not qualify since I am still in the contractual term, she continued to say I am not cooperating and further asked me if I enjoy being called everyday.
5. African Bank what is the truth regarding getting a settlement discount.