AFRICAN BANK - A JOKE AS A BANK

I recently changed my cellphones and smartswitch would not transfer African Banks Details so I had to reinstall the African Bank Appl. I was asked to enter the username, pin and password. This did not work and I was told to go into a branch which I duly did. After about an hour of trying their reduculous biometric thumb system (which by the way is a joke as it never works) the assistant could still not solve the problem.

No matter what he did the appl would not give us access. AND NOW FOR THE JOKE. HE THEN REPORTS IT TO HEAD OFFICE WHO THEN TAKES AN UNBELIEVABLE 72 HOURS TO COME BACK TO YOU. FOR 72 HOUR YOU ARE LEFT WITHOUT INTERNET BANKING DUE A PROBLEM ON THEIR SIDE. This is the year 2021 and they are pathetic. Never mind that you can call them and be kept holding for up to 20 minutes and this is when they have returned your call.

THIS BANK IS A JOKE AND CLEARLY RUN BY AMATURES IN THE INDUSTRY.