KM
Khumalo M
1 reviews | Active since Feb 2020
25 Jan 2022, 10:31
African bank
My father who’s now a pensioner had a loan with you and took insurance of which was supposed to pay up the loan should he retire or unforeseen events take place. He’s now retired and was advised to send all required documents of which was done but the issue is still not resolved as African bank still calls him saying he should settle outstanding amount.
We’ve been to the bank various times and we can’t get assistance, this is pathetic customer service and my dads health is deteriorating due to this . I’m fed up!!
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Replies (2)KM
Khumalo M's updateReviewer Update
25 Jan 2022, 10:42I need assistance what you sending me is not helping we’ve been to the bank various times but still not getting assistance. This is pure abuse to a pensioner just assist us!!
KM
Khumalo M's update25 Jan 2022, 10:42
Reviewer Update
I need assistance what you sending me is not helping we’ve been to the bank various times but still not getting assistance. This is pure abuse to a pensioner just assist us!!
KM
Khumalo M's updateReviewer Update
28 Jan 2022, 10:47You guys don’t care about customers you still haven’t assisted me but keep sending me one thing.
If there’s one thing you good at it’s bad customer service, you guys excel in it.
If there’s one thing you good at it’s bad customer service, you guys excel in it.
KM
Khumalo M's update28 Jan 2022, 10:47
Reviewer Update
You guys don’t care about customers you still haven’t assisted me but keep sending me one thing.
If there’s one thing you good at it’s bad customer service, you guys excel in it.
If there’s one thing you good at it’s bad customer service, you guys excel in it.