jF
james F

1 reviews | Active since Apr 2015

27 Aug 2020, 18:03

AFRICAN BACK IS JUST ONE BIG *****

I am Tired now of African Bank. +- 7 years back i lost my job whereby i have send all my information in to african bank that i was laid off. in meyerton i handed all my documentation in and never heard a word again. now after almost 8 years they keep on doing a direct debit on my account. how i feel now is to go see a lawyer as this is costing me money and wasting my time after such a long time. this if ***** in my eyes. i keep on sending emails with just no response from them what so ever but when u do phone they say they have been trying to get hold of you. what the hell is going on in the country with them doing things like this and that they allow the people to do on ur bank just what they want

0
Replies (2)
African Bank
African Bank's reply02 Sept 2020, 16:00
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team 
jF
james F's update12 Nov 2020, 10:19
Reviewer Update
After this review and the reply from African
Bank, a lady contacted me and said they will look into everything and contact me back. After speaking with her on the phone im still awaiting feed back so that this problem could be sorted out as you are giving me a bad name now. kindly revert back to me as i have included my details on the hello peter system for you to contact me.. please could you advise me if this problem has been sorted
regards
Mr. Fraser