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asanda V

1 reviews | Active since Jun 2024

25 Jun 2024, 10:38

Afrcan bank customer service sucks!

I have logged a query regarding a flag on my name by african bank. Date was 13 June up until now they keep on sending me automated messages , no one is attending it. This is the ref number CID:hgh3dqy6dhl1cr13hj Can I get some attention and efficient customer service please. Company of this size shudnt be so under perfoming man.

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Replies (2)
African Bank
African Bank's reply25 Jun 2024, 13:00
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
African Bank
African Bank's reply25 Jun 2024, 13:01
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.