Account still on hold( suspected *****)for 2 years

Item: African Bank
Rating: 1
Author: Jabez B

I'm getting fed up with this bank now, it's been 2 years and my account is still on hold, i don't have access to my own money but this useless bank take fees every month. How long must i tell customer service that is impossible to get a proof of payment but they still don't listen. I want access to my money please. if this issue is not solved before wednesday. Things will get ugly This is not right !!!

Helpful (0)

Replies (3)

Jabez B's updateReviewer Update

24 Jul 2025, 16:45

I'm expecting a call tommorow from 10:00 if not things will get ugly !!!

Jabez B's update24 Jul 2025, 16:45

Reviewer Update

I'm expecting a call tommorow from 10:00 if not things will get ugly !!!

African Bank's replyOfficial

24 Jul 2025, 18:01

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team

African Bank's reply24 Jul 2025, 18:01

Official

African Bank's replyOfficial

24 Jul 2025, 18:01

I noted your earlier post and have provided a response there. Kindly confirm its receipt.

We hope to talk to you soon.

Your African Bank Support Specialist team

African Bank's reply24 Jul 2025, 18:01

Official

I noted your earlier post and have provided a response there. Kindly confirm its receipt.

We hope to talk to you soon.

Your African Bank Support Specialist team