Account Settled but was debited

Item: African Bank
Rating: 1
Author: Boikarabelo S

Good Morning

My account was settled on the 15th December 2017 after I received a settlement letter from one of your call centre agents, but yet today you have debited my account. I request that you reverse my money as this account was paid up.

Please can one of your agents call me back urgently regarding the above matter.

Thank you

Helpful (0)

Replies (1)

African Bank's replyOfficial

28 Dec 2017, 08:41

Hi Boikarabelo

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team

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African Bank's reply28 Dec 2017, 08:41

Official

Hi Boikarabelo

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team

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