PR
Puleng R

1 reviews | Active since Jan 2019

24 Jan 2017, 11:01

ACCOUNT REFUSED TO BE SETTLED

<p>I have an account with african bank that i settled now on the 20th January 2017, i called in shortly before i got paid to check what the balance is and requested that they settle the account with my debit order that will go off on the 20th the balance was said to be R1590 something and the amount went off my account on the 20th Jan 2017 I call in to request for a paid up letter and ITC update but they tell me that i need to go pay a R58.00 i do not have a R58 hence i requested for a debit order to run upon my pay day but african bank is failing to declare my account settled. I am just done with this bank they are ******.</p> <p> </p> <p>I can be reached on ********** 221 or ********** 219</p>

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Replies (1)
African Bank
African Bank's reply24 Jan 2017, 13:22
Official

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***

Kind Regards

Contact Centre Support Team

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