jM
jelele M

1 reviews | Active since Aug 2013

02 Feb 2017, 15:02

account problem

<p>Customer care</p> <p>I have huge problems that with African Bank that on the 13/01/2017, I received the letter confirming that my account was settled and on the 02/02/2017 I get message saying I must make payment into CWX Absa account as my African bank account is not paid.</p> <p>I then called African bank spoke to the lady Bonolo Modise, whom I raised my concern over this matter, instead she told me that if I paid my account according I would have no problem now.</p> <p> I then hang up and called again spoke to other and explained my situation then he said it’s impossible because if the bank send me such letter it means it is my account is done</p> <p> </p> <p> </p>

0
Replies (1)
African Bank
African Bank's reply03 Feb 2017, 09:45
Official

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***

Kind Regards

Contact Centre Support Team

***