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Nthabiseng C

1 reviews | Active since Feb 2018

23 Aug 2023, 11:55

Account on Hold

This bank is the worst, even the 1 star is too much. Just as I was about to switch my salary to them, my account was put on hold (blessing in disguise) after there was a transaction I queried.

7 months of calling, emailing and getting different stories from your consultants.

Surprisingly and account on hold can receive funds and but not pay out. I am ready to just close everything and walk-away from them.

Don't do any business with African Bank if you want to have peace of mind, you will suffer at their hands.

Please remove the hold on my account so I can transfer my funds and close this stupid account.

0
Replies (4)
African Bank
African Bank's reply23 Aug 2023, 15:23
Official
Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.

Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za

Your African Bank Support Specialist team
***
African Bank
African Bank's reply23 Aug 2023, 15:23
Official
Please send us a message again when your network is better so that we can look in to this for you.
NC
Nthabiseng C's update23 Aug 2023, 15:51
Reviewer Update
Hi, you can call
African Bank
African Bank's reply23 Aug 2023, 17:25
Official
Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.

Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za

Your African Bank Support Specialist team
***