TM
Tsepo M
1 reviews | Active since Jun 2020
13 Feb 2025, 17:10
Account on Hold
My bank account is on hold and I dont know why or how it is I wasn't notified, kindly seeking assistance
Helpful (0)
Replies (15)0
Replies (15)
African Bank's replyOfficial
13 Feb 2025, 17:57Thanks for speaking up and calling us out. Your security is a priority. To address your concern, we follow to our standard customer identification and verification process. Upon registering your concern, look out for a verification SMS. Reply 'Yes' to proceed.
Your African Bank Support Specialist team
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Your African Bank Support Specialist team
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African Bank's reply13 Feb 2025, 17:57
Official
Thanks for speaking up and calling us out. Your security is a priority. To address your concern, we follow to our standard customer identification and verification process. Upon registering your concern, look out for a verification SMS. Reply 'Yes' to proceed.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
TM
Tsepo M's updateReviewer Update
13 Feb 2025, 17:58Okay
TM
Tsepo M's update13 Feb 2025, 17:58
Reviewer Update
Okay
TM
Tsepo M's updateReviewer Update
13 Feb 2025, 18:01hi i got the sms but i dont have airtime to send a yes back.. here's the proof:
Africanbank: Hello Tsepo Matjaka, We saw your query posted on social media and we would like to help. Your reference number is ***. To start the process, please verify your contact number by replying Yes to this SMS. For more info, call ***
is it possible to receive a call to verify via an otp or a prompt that requires internet access instead of airtime?
Africanbank: Hello Tsepo Matjaka, We saw your query posted on social media and we would like to help. Your reference number is ***. To start the process, please verify your contact number by replying Yes to this SMS. For more info, call ***
is it possible to receive a call to verify via an otp or a prompt that requires internet access instead of airtime?
TM
Tsepo M's update13 Feb 2025, 18:01
Reviewer Update
hi i got the sms but i dont have airtime to send a yes back.. here's the proof:
Africanbank: Hello Tsepo Matjaka, We saw your query posted on social media and we would like to help. Your reference number is ***. To start the process, please verify your contact number by replying Yes to this SMS. For more info, call ***
is it possible to receive a call to verify via an otp or a prompt that requires internet access instead of airtime?
Africanbank: Hello Tsepo Matjaka, We saw your query posted on social media and we would like to help. Your reference number is ***. To start the process, please verify your contact number by replying Yes to this SMS. For more info, call ***
is it possible to receive a call to verify via an otp or a prompt that requires internet access instead of airtime?
African Bank's replyOfficial
13 Feb 2025, 18:10I noted your earlier post and have provided a response there. Kindly confirm its receipt.
African Bank's reply13 Feb 2025, 18:10
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
African Bank's replyOfficial
13 Feb 2025, 18:10I noted your earlier post and have provided a response there. Kindly confirm its receipt.
African Bank's reply13 Feb 2025, 18:10
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
TM
Tsepo M's updateReviewer Update
13 Feb 2025, 18:30i received your response
TM
Tsepo M's update13 Feb 2025, 18:30
Reviewer Update
i received your response
TM
Tsepo M's updateReviewer Update
13 Feb 2025, 18:30Apologies, i think i missed it
TM
Tsepo M's update13 Feb 2025, 18:30
Reviewer Update
Apologies, i think i missed it
TM
Tsepo M's updateReviewer Update
13 Feb 2025, 18:37if you have knocked off i completely understand, tomorrow is another day..
TM
Tsepo M's update13 Feb 2025, 18:37
Reviewer Update
if you have knocked off i completely understand, tomorrow is another day..
TM
Tsepo M's updateReviewer Update
13 Feb 2025, 20:01thank you very much your assistance, may you be blessed
TM
Tsepo M's update13 Feb 2025, 20:01
Reviewer Update
thank you very much your assistance, may you be blessed
TM
Tsepo M's updateReviewer Update
13 Feb 2025, 21:07i have replies yes to the sms.
TM
Tsepo M's update13 Feb 2025, 21:07
Reviewer Update
i have replies yes to the sms.
African Bank's replyOfficial
14 Feb 2025, 09:40Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together. If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
African Bank's reply14 Feb 2025, 09:40
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together. If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
African Bank's replyOfficial
14 Feb 2025, 09:40I noted your earlier post and have provided a response there. Kindly confirm its receipt.
African Bank's reply14 Feb 2025, 09:40
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
African Bank's replyOfficial
14 Feb 2025, 09:40I noted your earlier post and have provided a response there. Kindly confirm its receipt.
African Bank's reply14 Feb 2025, 09:40
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
African Bank's replyOfficial
14 Feb 2025, 09:41I noted your earlier post and have provided a response there. Kindly confirm its receipt.
African Bank's reply14 Feb 2025, 09:41
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
African Bank's replyOfficial
14 Feb 2025, 09:41I noted your earlier post and have provided a response there. Kindly confirm its receipt.
African Bank's reply14 Feb 2025, 09:41
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.