Account not updated

Good Day,<br> <br> I just spoke to Emma one of your customer care agents. She is so dead on the phone.<br> I wanted to know why my account is showing under the bureau that I owe when I have paid it off she is telling me that the account has not been updated. I then informed her of the amount that is showing on my credit report. She continues and tells me the balance that is showing is for the amount that was due in August. <br> <br> Emma told me that the updates are sent every month after 30 days. Why hasn't my account been updated from August till now because I was making payment?<br> <br> My account was updated in August it has been 60 days yet no update on the bureau.<br> The agent was too quick to cut the call she was not even interested to answer any further questions that I had for her.<br> <br> Can someone assist me as I need the account updated as in yesterday....<br>