Account in arrears

<p>Good day</p> <p> </p> <p>I am Silulami Roro, I took a loan from African Bank in 2013. I have been paying the loan very well until I had a problem with my bank account. I was in arrears of R1400. On the 24th of March 2016 i made a payment using African Bank online system but my account was not credited. I made numerous contacts with the customer billing center and I have sent all the proof of payment. I spoke to a lady called Nonhlanhla Ntuli whom I thought was eager to assist me but she never returned to me. In June the loan would be paid off if it wasn't for African trying to get more money from faithful customers. I never expected this kind of service from them. Now I am in arrears for something I have been paying.</p> <p> </p> <p>So dissapointed</p> <p> </p>