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mK
mciver K

1 reviews | Active since Jul 2015

30 Nov 2025, 21:40

Account blocked

I fail to understand why do you always block my account when i receive payments from clients, sad part you dnt even call to alert me, please give me my money and close the account, i cant be figthing you all the time, with Capitec i never experience such. Nxa

0
Replies (3)
African Bank
African Bank's reply01 Dec 2025, 13:42
Official
We've escalated your concern to our internal department for the attention it deserves. Our African Bank team will be in touch as soon as the matter is resolved.
Your African Bank Support Specialist team
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mK
mciver K's update02 Dec 2025, 09:33
Reviewer Update
Account has been activated, please close it permanently, everytime you suspend the account you dont even alert me. With Capitec and standard bank ive never experienced this problem, you do as you please
African Bank
African Bank's reply02 Dec 2025, 10:19
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
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