CF
Chantell F
1 reviews | Active since May 2016
26 Jan 2023, 14:46
Account blocked
I received a message this morning that my credit card account has been blocked. I phoned the number provided and was told that my account was blocked due to it being investigated for *****. I was told that the ***** department would contact me to clear up the issued but no one has contacted me yet. Please, I need to know what is going on and what will be done to unblock my account.
Helpful (0)
Replies (4)0
Replies (4)CF
Chantell F's updateReviewer Update
27 Jan 2023, 09:47There is no answer when I phone this number. Please phone me
CF
Chantell F's update27 Jan 2023, 09:47
Reviewer Update
There is no answer when I phone this number. Please phone me
CF
Chantell F's updateReviewer Update
27 Jan 2023, 10:39I have gotten through to this number but the lady said that no one has phoned me yet as per your system. I paid my account and now I am not able to use the funds as and if needed.
This is
Not the
way
People do
business.
She also
mentioned that this issue can take
up to 6 weeks to be resolved. If
You have the same
issue with Absa
They resolve the issue within
A few hours.
Call ref:
100
17
39057
. I urgently need assistance
to resolve this issue. I cannot wait six weeks.
Please assist urgently.
This is
Not the
way
People do
business.
She also
mentioned that this issue can take
up to 6 weeks to be resolved. If
You have the same
issue with Absa
They resolve the issue within
A few hours.
Call ref:
100
17
39057
. I urgently need assistance
to resolve this issue. I cannot wait six weeks.
Please assist urgently.
CF
Chantell F's update27 Jan 2023, 10:39
Reviewer Update
I have gotten through to this number but the lady said that no one has phoned me yet as per your system. I paid my account and now I am not able to use the funds as and if needed.
This is
Not the
way
People do
business.
She also
mentioned that this issue can take
up to 6 weeks to be resolved. If
You have the same
issue with Absa
They resolve the issue within
A few hours.
Call ref:
100
17
39057
. I urgently need assistance
to resolve this issue. I cannot wait six weeks.
Please assist urgently.
This is
Not the
way
People do
business.
She also
mentioned that this issue can take
up to 6 weeks to be resolved. If
You have the same
issue with Absa
They resolve the issue within
A few hours.
Call ref:
100
17
39057
. I urgently need assistance
to resolve this issue. I cannot wait six weeks.
Please assist urgently.
CF
Chantell F's updateReviewer Update
27 Jan 2023, 10:42Stop talking nonsense as no one has tried to contact me yesterday or today. Please provide the service that I am paying for and assist me to resolve this issue
CF
Chantell F's update27 Jan 2023, 10:42
Reviewer Update
Stop talking nonsense as no one has tried to contact me yesterday or today. Please provide the service that I am paying for and assist me to resolve this issue
CF
Chantell F's updateReviewer Update
27 Jan 2023, 10:492/2: I have gotten through to the number you provided but the lady said that there is nothing on the system reflecting that I was contacted. I paid my credit card on 25/01/2023 and the next morning the account was locked. She also mentioned that this can take up to 6 weeks to be resolved by African Bank. This is ridiculous as if I have to same issue with Absa they resolve it within a few hours. I need access to my funds. Please assist urgently and not just give me the same number to phone
again and again. I need an urgent solution
please. Call ***
again and again. I need an urgent solution
please. Call ***
CF
Chantell F's update27 Jan 2023, 10:49
Reviewer Update
2/2: I have gotten through to the number you provided but the lady said that there is nothing on the system reflecting that I was contacted. I paid my credit card on 25/01/2023 and the next morning the account was locked. She also mentioned that this can take up to 6 weeks to be resolved by African Bank. This is ridiculous as if I have to same issue with Absa they resolve it within a few hours. I need access to my funds. Please assist urgently and not just give me the same number to phone
again and again. I need an urgent solution
please. Call ***
again and again. I need an urgent solution
please. Call ***