ACCOUNT BLOCKED!!!!!!!!!!!!!

I recently received my credit card from African Bank and opened a MyWorld account with the intention of transferring funds from my credit card to the MyWorld account. Within less than 10 minutes, African Bank blocked my account. Now, I'm expected to make timely payments on the credit card, but I'm inconvenienced and unable to access the funds I need.

When I reached out for assistance, I was told to wait as the ***** Division is investigating the issue. This has been a frustrating experience using their services for the first time. The turnaround time for resolving this matter is unacceptable, and I've had to follow up three times without any satisfactory progress.

I'm extremely disappointed with this experience. It feels like my trust has been misplaced, and I'm left questioning the reliability of their services. I hope African Bank can address these issues promptly to prevent other customers from facing similar frustrations.

Please note that I have reached out to your Rica department and was informed that they are unsure why this has not been resolved yet. I was told to wait, but this is now the fourth time I have called and escalated the issue, with no success. My account remains blocked.