SR
Sharon R

1 reviews | Active since Jul 2022

07 Nov 2023, 11:37

***** account

Hi last year July 2022 someone open credit card online *****ulently at African Bank using my details and to my surprise I didn't get notification on my banking app it was approved automatically from the bank I was using which is another bank so I thought is a debit order that I don't know and I went to my bank and cancel it.Then November 2022 when I check my credit score I saw that that someone took a credit card of R150 000 then I went to African bank to report ***** and I was told to submit my copy of ID,bank statement and affidavit of which I did ,then the query was lodged then this year February 2023 I received sms saying my inquiry has been solved but to my surprise their debt collectors called my partner looking for me,then I called the bank they said my documents are not complete .Please help me as African bank is a **** .

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Replies (5)
SR
Sharon R's update08 Nov 2023, 18:51
Reviewer Update
African bank is a **** I called them and I was told ***** department doesn't receive calls then now they rep**** privately saying I need to register for self service they need to confirm if is me and I gave them a number were they can call me now they are playing a dirty game with me.
SR
Sharon R's update13 Nov 2023, 15:38
Reviewer Update
I've been waiting for your call but you are quiet I don't know what's your intention because simingly you don't want to solve this matter.
SR
Sharon R's update14 Nov 2023, 11:00
Reviewer Update
How do I chat with specialist team where's they don't receive calls
SR
Sharon R's update28 Feb 2024, 18:51
Reviewer Update
Why can't African bank provide me with ***** department contact numbers because no help from specialist team even when i go to the branch i don't get help.
SR
Sharon R's update28 Feb 2024, 19:39
Reviewer Update
African bank has handed debt that I didn't apply to Nimble group and they close account now I'm blacklisted can bank ombudsman intervene.