Abusive Agent Surprise Seshoka wamasimba

This thing of getting abusive agents like Surprise Seshoka to call me is *******. And I will keep logging a complaint and report those threats to the Ombudsman cause maybe that's the only language you will understand. That bustard called me 4 times. 1st call I answered and I told him that an email was sent via my 3rd party, then he decides to interrupt me while I'm still speaking saying arrangements can't be made via email. I asked him where he got that from and he said that's cause he said so. I proceeded to hang up cause I will not deal with stupid/rude people. He proceeded to call not once ,not twice but 3 more times. How can I be harassed by one agent? And where does he get off making non existence rules? That boy doesn't know how to talk to people and if you hire ********s to intimidate us I will not stand for it cause I can also be rude. An email was sent and African Bank acknowledged it. Fix your system cause I'm not making payments till I get proper feedback . And listen to todays calls from that stupid boy you hired , and provide one good reason why he would call me 4 times in a row after I hung up and for him to say he will call because he feels like it,