CL
Chanelize L
1 reviews | Active since Nov 2019
18 Mar 2021, 07:16
Absolutely pathetic service
Absolutely pathetic service! Tried doing an online application, the process froze and wouldn't allow me to continue. Chatted online to more than one consultant, none of which could assist me. Specifically told them I cannot take calls, yet they keep telling me to phone in. Sent an email about my complaint. No response
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Chanelize L's updateReviewer Update
18 Mar 2021, 08:39As stated in my initial message, I CANNOT take calls. Precisely why I tried to apply online and why I sent an email!!! If you want to assist and sort out complaints, perhaps you should read the client's message!!
CL
Chanelize L's update18 Mar 2021, 08:39
Reviewer Update
As stated in my initial message, I CANNOT take calls. Precisely why I tried to apply online and why I sent an email!!! If you want to assist and sort out complaints, perhaps you should read the client's message!!
African Bank's replyOfficial
18 Mar 2021, 09:29Thanks for speaking up and calling us out ,we will escalate the matter to our sales department for assistance.
African Bank's reply18 Mar 2021, 09:29
Official
Thanks for speaking up and calling us out ,we will escalate the matter to our sales department for assistance.