Absolutely Humiliated and Disgusted.

I contacted the bank to make arrangements with regards to my outstanding payment and explained why they where not paid. I told her that my husband got retrenched in March and that I now have to carry some of the accounts he use to pay. EG our RENT!. African bank was not in the least interested in my story. The only thing she kept saying was that DOUBLE DEBITS will be made at the end of August. I actually felt humiliated by her attitude. African Bank advertises HOW THEY UNDERSTAND the cost of living and will always help or assist etc etc etc but when push comes to shuff ALL they are worried about is MONEY. Thank you African Bank. I will NEVER make use of your services again NOR will I EVER refer ANYONE and I will be sure to tell all about the absolute horrific service I got. In a time of need there is NO help or understanding from you. Funny how adverti*****ts and true colors differ. I have always paid my accounts on time but the one time a person needs assistance... WELL!!!! :(:( Our other accounts is now helping us with payment arrangements Wish all of them could be as assisting as them.