Absolutely disgusting service

The service from african bank is absolutely ******* the agents are very rude and refuse to so their job I made a withdrawal on Saturday 16th befor 11 from my investment account and it didn't reflect on the my world account at about 10 on the same day I called the person so answered was very rude and brushed me of telling me to wait it will reflect. Later that day the next person I spoke to told me it was an issue that the investment department can resolve when I asked to be transfers I was told they don't transfer calls i have to hang up and call them directly. When I call the customer service againi get gold that the department has closed. I received a call back from the investment department today Monday 18th and they tel me that the issue is not jn their side but on the myworld account side I get transferred Agent to agent some refusing to do they job I spoke to Bonolo who transferred me to Gugu Walaza who was very very very rude for a person who is suppose to be a supervisor! I then spoke to thandeka who hung up on me then spoke to zinhle who also hung up on me lastly spoke to grace chiwaya who refused to help me as she said" it's a public holiday Noone will resolve my issue so I must just stop waisting my time and call bank tomorrow cause she won't transfer me to the supervisor told me she needs to hang up as it's already 14h00 and she needs to knock off like the rest of her team has". I'm disgusted with african bank as a whole and the revolting services. I will be sure to cancel my service tomorrow iv had enough!