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Anneline P

1 reviews | Active since Nov 2021

04 Dec 2021, 15:08

Absolutely bad.service

Apply for credit card via African bank app and its been 5 days without an response from African bank regarding my credit application, I called and there is no call centre agent available .I sent emails no response

0
Replies (5)
AP
Anneline P's update04 Dec 2021, 16:03
Reviewer Update
I been waiting so long...I think you guys should value your customers as one consultant tells me docs are missing the next tells me everything is okay and my application is in review ..the app advise that my application is been reviewed please advise away forward as I cant be waiting 7 days for an application ..with out a call or response regarding the application

Please guys this service shouldn't be this bad as you guys are well known and I'm an existing client
AP
Anneline P's update06 Dec 2021, 11:43
Reviewer Update
Stil no response from you guys today is the 6th November application was made on the 30th November

Please advise what's going on with my application
AP
Anneline P's update06 Dec 2021, 13:08
Reviewer Update
Keep replying with the same message but not calling me

Please advise an update please
AP
Anneline P's update06 Dec 2021, 16:01
Reviewer Update
It took the online service 6 days to tell me that my documents are not clear seriously the service gets worst
AP
Anneline P's update08 Dec 2021, 11:46
Reviewer Update
How is it possible to apply for credit card get offered then declined due to unclear copies then when I tried again it declined please advise