LM
Lisab M

1 reviews | Active since Feb 2021

10 Jun 2026, 10:35

AB LEGAL COLLECTIONS / IN ARREARS

I previously held an account with African Bank that was subsequently sold to a third party. This account has been fully settled, and I provided African Bank with the official settlement letter as confirmation. Account number ending with *******2123

Despite this, when applying for credit, my profile continues to reflect the status “AB Legal Collections / In Arrears.” I have already sent multiple emails to both Nimble and African Bank requesting African Bank to correct my credit profile on their syste to reflect the Paid Up/Settled, thereby ensuring that their lending system processes future applications fairly.

To date, I have not received any response or acknowledgement from African Bank regarding this matter. I kindly request urgent assistance in rectifying my account status and confirmation once the correction has been effected.

Regards, Rakgadi Tlajane

0
Replies (3)
African Bank
African Bank's reply10 Jun 2026, 11:21
Official
Thanks for reaching out to us. We tried contacting you, but the number you provided rings once and then goes to voicemail. Could you please provide an alternative number where we can reach you, or you can contact us at ***?

Your African Bank Support Specialist team
LM
Lisab M's update10 Jun 2026, 13:41
Reviewer Update
Good day, kindly contact me at *** before 3 pm as I will be in meetings or alternatively please contact me after 4 pm. Thank you
African Bank
African Bank's reply10 Jun 2026, 15:04
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team
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