***** aAfrican Bank

I transferred money from my African bank app to Capitec Bank few days ago.i got a technical error message.I waited and I tried again after few minutes ,it went through. To my surprise both transactions were debited from my African bank .when I check Capitec statement,it only reflect only 1 transaction.I reported this at the African bank head office.No response up to now.i was told to wait for 2day they will refund me. 2 days have lapsed and I haven't heard anything. why is this bank committing *****? Why most of the time,their branches in Pretoria are usually offline?