A very confusing loan contract

I went to apply for a loan at Rissik African bank branch on day one .. did all the usual submission of docs and fingerprints and received no feedback. Was told to wait. I waited and after hours zintle called to say I'm offered R3000 and had to come and accept. Went there and accepted on day 2. Called back same.day and she said there was an error she miscalculated the expenses. OK I went back and it was fixed. Later that day I was called back again. No loan yet and was told there was an error in calculations, ok we fixed that. Still waiting for the loan, I had to text her to enquire. She demanded that I come to the branch again . Day 3 I went and her colleague shredded the previous loan contract and told her she made a mistake. We restarted the application and was told that it went through confirmation and approved and the money should be in anytime. Waited the whole day for feedback.. I eventually had to text her again to enquire the progress. Later today she only responded with a rejection message. Telling me over the sms that the loan is rejected without any valid reason. I texted back for more enquiry and no response and the phone is not going through.after all the ups and down