A nightmare to close my African Bank credit card

<p>After wishing to close my credit card, I received a mixture of the most un-userfriendly and bad service ever. After settling the amount, I was told to return two days later to close the account (first MAJOR irritation). I went in two days later, and the friendly woman behind the counter went onto the system to close the card, and said I will get an sms wiithin the next 48 hours to confirm the closing and I could come in for a printout as proof. Of course the sms never came so I went in AGAIN today. The same friendly woman looked on the system and head office hadn't even bothered to process the query!!!! I then spole to a woman from head office who could barely speak English and was told she would try and send it to her supervisor today or tomorrow and would email me. I insisted that it be finalised today but have yet to receive the email. African Bank has to be the most unprofessional institute I have ever dealt with. I will NEVER use them for anything again.</p>