ND
Nisha D
1 reviews | Active since Jun 2015
25 Nov 2024, 13:16
A bank not to bank with
Always have technical issues or offline. I did a once payment and it went off twice, you are unable to get assisted the same time, you have to be inconvenienced where you have to wait 72 hours for an investigation to be done because an automatic reversal doesn't happen. Even though it is so evident that the amount is the same gone off one after the other, now you need to wait to make your other payments because an investigation needs to be done!
Helpful (0)
Replies (2)0
Replies (2)
African Bank's replyOfficial
25 Nov 2024, 13:33Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
Talk to you soon.
Your African Bank Support Specialist team
African Bank's reply25 Nov 2024, 13:33
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
Talk to you soon.
Your African Bank Support Specialist team
African Bank's replyOfficial
25 Nov 2024, 15:34Thanks for giving us a chance to make things right. Funds have automatically reversed back into your account. We're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
African Bank's reply25 Nov 2024, 15:34
Official
Thanks for giving us a chance to make things right. Funds have automatically reversed back into your account. We're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***