LT
Lisa T

1 reviews | Active since Feb 2016

06 Aug 2019, 11:52

*** - poor customer service

I app**** for a loan online. Received so many emails and calls asking me to upload my ID which I did. Now no response. no feedback on the loan or how long it's going to take. Customer service is appaulling.

0
Replies (1)
African Bank
African Bank's reply11 Sept 2019, 10:56
Official
Good day

 Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together. 

If you need anything else, we're only a phone call away. 


Your African Bank Support team ***