YJvR
Yolanda Janse van Rensburg
1 reviews | Active since Mar 2009
10 Feb 2016, 08:00
7 to 21 working days unacceptable
Our debt on ITC was supposed to be cleared in Oct 2015 already, I complained through Hello Peter and got a response that I need to forward our clearance certificate to Zelda Moloana, she is dealing with it.<br> I sent it through to her on Thursday 4 February, she only acknowledged the email on the 5th and gave me a generic message saying it will be sorted within 7 to 21 working days. To me this is unacceptable African Bank has not done by law what they were supposed to and now I still have to wait almost a month for it to be corrected<br> This needs to happen asap because I app**** for an account and they declined me.<br> <br> Resolve this today!!!!!!
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Replies (1)
African Bank's replyOfficial
10 Feb 2016, 09:58Hello yjvrens,
We confirm that we have send a request to the respective Credit bureaus to update your profile.
We note your discontent, however our stance remains the same.
Kind Regards
Contact Centre Support Team
***
Zelda Moloana
We confirm that we have send a request to the respective Credit bureaus to update your profile.
We note your discontent, however our stance remains the same.
Kind Regards
Contact Centre Support Team
***
Zelda Moloana
African Bank's reply10 Feb 2016, 09:58
Official
Hello yjvrens,
We confirm that we have send a request to the respective Credit bureaus to update your profile.
We note your discontent, however our stance remains the same.
Kind Regards
Contact Centre Support Team
***
Zelda Moloana
We confirm that we have send a request to the respective Credit bureaus to update your profile.
We note your discontent, however our stance remains the same.
Kind Regards
Contact Centre Support Team
***
Zelda Moloana