7 days and contract not honoured

Good Day,<br> <br> Firstly I would like to say that I had excellent service in the Centurion Mall branch. The workers, Lee and Willie assisted me and have kept me updated.<br> <br> I did my application for a loan on the 3rd of December 2015. I then had to submit my paylip and ID doc again as they did not make a clear copy. <br> <br> My employment was confirmed on tuesday the 8th of December 2015. <br> <br> To date the assessment department is still busy. I was told 48hrs latest at the branch and the branch workers have assisted but the assessment department on the other hand is obviously not doing their job.<br> <br> It is now more than 7 days and african bank is in breach of the contract signed by me. <br> <br> I need an answer today!!!