kK
keresha K

1 reviews | Active since Nov 2017

02 Nov 2017, 11:18

6 Years later

My dad had settle his account with African Bank 6 Years ago, suddenly he starts receiving calls from a call centre saying he is still owing money and is required to make payment? how ridiculous is this, money being demanded from a pensioner for something that was settled already. needless to say he will not be paying please ensure that the harassing calls STOP. Thank you

0
Replies (3)
African Bank
African Bank's reply02 Nov 2017, 14:34
Official

Dear Ms Kunnan

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team

African Bank
African Bank's reply03 Nov 2017, 09:32
Official

Dear Mr Lanka

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
***

African Bank
African Bank's reply11 Nov 2017, 10:41
Official

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team