PD
Patricia D
1 reviews | Active since Dec 2023
26 Mar 2025, 22:20
****!!
The worst bank ever! I took a loan for 15k in 2022, and guess I’ve been paying that loan to date. They flipping charging me insurance of R69, I tried paying 100 every Friday to reduce the interest rate!!! Before the monthly debit but the amount is not changing!! The interest rate is still ridiculous regardless!!! You call them they don’t pick up!!
Helpful (0)
Replies (3)0
Replies (3)
African Bank's replyOfficial
27 Mar 2025, 11:55Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we call was disconnected and retry it just beeps. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply27 Mar 2025, 11:55
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we call was disconnected and retry it just beeps. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
PD
Patricia D's updateReviewer Update
27 Mar 2025, 11:56The consultant called me and hung up. My phone is ON! Please call me back.
PD
Patricia D's update27 Mar 2025, 11:56
Reviewer Update
The consultant called me and hung up. My phone is ON! Please call me back.
African Bank's replyOfficial
27 Mar 2025, 12:50Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together. I have emailed the copy of contract both for loan and insurance. I have also send the settlement quote as per the requests.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
African Bank's reply27 Mar 2025, 12:50
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together. I have emailed the copy of contract both for loan and insurance. I have also send the settlement quote as per the requests.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***