5 year old loan - no record or proof of loan

I just need a letter or email confirming that I had a loan and how much it was and what it was for.

My useless insurance needs that I formation to pay me my claim and proof of purchase.

On the other hand you are telling me that the loan is over 5 years and you no longer have the contract.

I only want an email or letter confirming

1. Ellerines loan 2. How much was paid to Ellerines 3. What the money was for

Only the above please.