YO
Yvonne O

1 reviews | Active since Dec 2017

30 Aug 2021, 16:32

5 days to review docs - ridiculous

App**** for a personal loan, emailed and loaded my docs on the app 3 times, kept asking for the same docs. It's been 5 days and it still hasn't gone through. Trying to be understanding, but it's been 5 days where they initially promised 48 hours. I have unexpected car maintenance and medical bills and I'm stuck waiting for final approval.... Will be paying this thing up as fast as I can and not recommending them....

0
Replies (2)
YO
Yvonne O's update31 Aug 2021, 10:17
Reviewer Update
I called just past 8am this morning and they said my application is being escalated. Was called after about an hour and a half later to have my application escalated again... Still nothing positive happening here....
YO
Yvonne O's update31 Aug 2021, 17:40
Reviewer Update
Update: after all this ****, everything approved, got a message to do biometrics at the bank. Go in and my FINGERPRINT got DECLINED!!! Advised to go to home affairs and just like that the loan is canceled. Really African Bank???????