ND
Noeraan D

1 reviews | Active since Jul 2011

27 Jan 2016, 11:00

2 weeks for feedback

I am disgusted with the service of African Bank<br> I have waited two weeks for feedback on a an error made by African bank. i have reported it on hello peter before, someone by the name of Chantel called me and said shes calling from African bank then she ended the call. I have made numerous call for feedback and no one is getting back to me.<br> I have no choice but to take this matter to the media. i am well connected with many journalist who works for different media. <br> I have had it, and im officially out of patience. i have used much of my time and airtime to get this matter resolved. and i think i have given African Bank, along with Sam Makgoka and Ntlantle enough chances.<br> This is officially my final warning. <br> Something needs to be done about the service and how this financial industry operates.

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Replies (1)
African Bank
African Bank's reply27 Jan 2016, 11:51
Official
Hello Noeraan,

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards
Bontle Masemola
Contact Centre Support Specialist Team
Contact number: ***