SP
Suni P

1 reviews | Active since Apr 2011

16 Feb 2016, 07:46

2 different amounts

Yesterday 15 February 2016, I received a sms from African bank providing the balance of my loan and instalment due. Thank you <br> <br> This morning at 7:35 on 16 February 2016, I received another sms with my loan balance raised by R2000. No thank you<br> <br> What is going on??? This is unfair consumer practice in my books, someone from African bank please explain

0
Replies (1)
African Bank
African Bank's reply16 Feb 2016, 10:51
Official
Hello Sun68,

Thank you for referring your concerns via Hello Peter.

We hereby confirm that we have provided you with feedback and the matter has been resolved.

Should you require any further assistance in this regard please contact us on ***.

Kind Regards

Ruth Mmotlana
Contact Centre Support Team
0861 111 01

Best regards,