RM
Reece M
1 reviews | Active since Jun 2023
16 Aug 2023, 11:08
*****
I am honestly very disappointed with Aftican Bank ***** as my Credit Card ***** case has no feedback for over 100 days and constantly I have emailed ***** and every day I call centre and all the ***** numbers goes to voicemail. I want this sorted our immediately and I want my money back because this is the worst service ever and even I have been to Woodmead brach sends emails and I they attached again all documents. Every day it's with the investigator but no once did I get a call. On my fb account I had the same Issue and in 2 weeks it was done. I mean such a import department but you never ever get hold of anyone and not even a reply.....the worst service I received
Helpful (0)
Replies (9)0
Replies (9)
African Bank's replyOfficial
16 Aug 2023, 11:41Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
African Bank's reply16 Aug 2023, 11:41
Official
Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
RM
Reece M's updateReviewer Update
16 Aug 2023, 15:16Reece Daniel Mahaligam
***
***
RM
Reece M's update16 Aug 2023, 15:16
Reviewer Update
Reece Daniel Mahaligam
***
***
African Bank's replyOfficial
16 Aug 2023, 15:32Thanks for taking my call. As per our telephonic conversation, you'd need to visit your nearest African Bank branch for assistance. ^Sam
African Bank's reply16 Aug 2023, 15:32
Official
Thanks for taking my call. As per our telephonic conversation, you'd need to visit your nearest African Bank branch for assistance. ^Sam
RM
Reece M's updateReviewer Update
17 Aug 2023, 17:49Hi, I have still not received a call from ***** regarding my matter.
RM
Reece M's update17 Aug 2023, 17:49
Reviewer Update
Hi, I have still not received a call from ***** regarding my matter.
RM
Reece M's updateReviewer Update
17 Aug 2023, 17:54The number does not want to ring today. I have tried the entire day
RM
Reece M's update17 Aug 2023, 17:54
Reviewer Update
The number does not want to ring today. I have tried the entire day
African Bank's replyOfficial
18 Aug 2023, 10:25Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
African Bank's reply18 Aug 2023, 10:25
Official
Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
RM
Reece M's updateReviewer Update
29 Aug 2023, 11:40To date no call from ***** and its going for 4 months. My ID ID ***. This perthetic service and the worst bank ever
***
***
RM
Reece M's update29 Aug 2023, 11:40
Reviewer Update
To date no call from ***** and its going for 4 months. My ID ID ***. This perthetic service and the worst bank ever
***
***
RM
Reece M's updateReviewer Update
29 Aug 2023, 11:40ID: ***
RM
Reece M's update29 Aug 2023, 11:40
Reviewer Update
ID: ***
African Bank's replyOfficial
30 Aug 2023, 08:42Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
African Bank's reply30 Aug 2023, 08:42
Official
Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***