16 months and still no answer on my money .

Please please please help me I am on my telephone caling phoning to resolved my problem . But There is no one that is train or help me. All I want is the amount of more thousands of Rands lying . I hope I still have money That is taken far to long to mutch time and no results. This will by my last atemp before things will get bad for them. Last time I was told to please to never speak or try to get help if I speak my home language Afrikaans My husband is gonna do something that I dont want African bank is the worst by far if you ask help they tell Take your phone and phone african bank then they say please hold or they put you thrue to another customer care and so on the line goes dead. The Back to squre 1 phone again on my aitime some time I hold the line for 30 min and the line goes dead. My bank acc bank account is frozen for more than a year year because I open a ***** case because there's money that goes into my account like R9000 and minuts after it was move or with draw. That when I ask whats hapening they tell me to phone. So they Go open ***** case. s withdraw and some amount of airtime is bought thrue my app. again how long or how many years . I am singl mother with kids now all the sassa was pay into the bank acc . Now I am sitting with kids and can not pay or eat so if there is one answer all I want is my money. Close or stop frading because there is nothing Happening. that african bank will or so they say I must open a ***** case then I go to the police station and tell them I must make the Iowa Davidson I took it to the bank they say it will take after 10 so I said okay stop stop stop if it takes so long can you keep my money please back in other account and go on with your fault case no problem but at this moment there was no no one ever called me or sms me or send me emails to explaing the how far is the case. Peter I don't know what to do anymore. Exept to take matters in my own hand . Julihanna Smit acc ***8 . Acc name Power pocket. second acc nr ***3 . why did they open it? Good question dont know. I still can not get sassa or with draw money.