SY
Sibongile Y

1 reviews | Active since Mar 2011

11 Mar 2019, 10:45

100% interest on loans...Total *******

I Took out two loans with African Bank in 2010 One was for R20000 and the Other 9000 if I am not Mistaken, I am wanna pay off these amounts but I was told they had gone up to R46000 and 16000 this has doubled, and I have been trying to Speak to the Legal Department and No one can Help I was told that it' s interest how can the Interest double the Loan amount, I have 29000 available and wanna pay off both loans ASAP can some one call me back as even Rajesh In the legal department is not returning my calls.

0
Replies (8)
African Bank
African Bank's reply11 Mar 2019, 12:31
Official
 
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly. 

Talk to you soon. 

Your African Bank Support Specialist team 
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SY
Sibongile Y's update12 Mar 2019, 08:27
Reviewer Update
Hi Got call From Dineo She Promised to give me Feedback yesterday at 12:30 still no Feedback
SY
Sibongile Y's update12 Mar 2019, 09:31
Reviewer Update
I still await my feedback
African Bank
African Bank's reply12 Mar 2019, 10:06
Official
 
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly. 

Talk to you soon. 

Your African Bank Support Specialist team 
*** 
SY
Sibongile Y's update14 Mar 2019, 09:44
Reviewer Update
still waiting feedback
SY
Sibongile Y's update15 Mar 2019, 09:06
Reviewer Update
Still Await Feedback
SY
Sibongile Y's update15 Mar 2019, 09:07
Reviewer Update
Still await Feedback
African Bank
African Bank's reply15 Mar 2019, 12:42
Official
 
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together. 

If you need anything else, we're only a phone call away. 

Your African Bank Support Specialist team 
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