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Martha M

1 reviews | Active since Dec 2020

15 Nov 2023, 19:58

100 calls a day from 8 in the morning to 8 at night.

I've got a Credit card with African bank which I'm owing *** amount I'm supposed to be *** amount and I decided to round it off and make it a bigger amount.

They stopped their debit order but because I want to keep my credit profile clean I make sure I pay them and on time.

For the past 2 days I get called 20 times a day being harressed during working works in front of my customer's. The last straw that made me angry is is being called during my family time like I don't pay my bills on time.

It's truly disgusting that a customer that pays on time monthly is treated like trash like this. Or it's cause I'm a young black woman I need to be called 100 times.

I'm SHOOK SHAME! How dare you treat me like I'm a ******** and I can't afford myself.

If this is how you treat your customers give me a settlement quote tomorrow ill pay you off tomorrow.

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Replies (2)
African Bank
African Bank's reply16 Nov 2023, 11:54
Official
Your enquiry has been successfully logged. Your reference number is ***. Please verify your contact number by replying Yes to the SMS you received.
African Bank
African Bank's reply16 Nov 2023, 14:39
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
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