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Good day

The ambush from the African bank collection side regarding my overdraft account is unbearable.

African bank system is compromised and conflicted. The sad part from the consultant to the supervisors in the collection space is that they are programmed and stereotyped.

My account is paid religiously every month with no fail, I wish everyone could call Sandra Jambali at the social media space for African Bank who understands what is happening on my account.

May I please ask African Bank to stop calling me for my Overdraft, I'm not in arrears and I was never in arrears. My account is paid monthly before the due date in line with what is quoted on the African bank internet and your What's up chat, but contrary to what comes from call center agents and supervisors.

I welcome your call if I am in arrears but not if I am religiously paying my account monthly. This is mainly on the Overdraft loan amount. If you want to understand how this account works, may I please ask you to call Sandra Jambali from your company, she will teach you how this account is conducted.

Regards