NK
Nana K

1 reviews | Active since Jun 2017

28 Jun 2017, 14:45

***!!!!!!!!

<p>I have settled my accounts with you in August 2016.I immediately requested for a PUL and an ITC update .I called again in April 2017 to request for a credit update. which is still not done for my credit card. I laid a complaint on the 22nd June and I told Thabang (T.M) that I cannot wait another 21days or 48hrs as I’m in the process of applying for a bond. I have since been contacted by Hlezi Mathebula whom wasn’t so helpful. I received an sms confirming my query will be resolved by the 27th that was on the 23rd ,Now I receive a call today from Hlezi telling me my query is still not resolved. ***?</p> <p>Does anybody know what they are doing there.</p> <p>I followed your process now Deliver and stop with these curtesy calls that don’t mean jack!!RESOLVE</p>

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Replies (3)
African Bank
African Bank's reply29 Jun 2017, 12:48
Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team

***

Best regards,

NK
Nana K's update04 Jul 2017, 11:28
Reviewer Update

TO THIS DAY YOUR 'STIILL GETTING BACK TO ME"!!! YOU PEOPLE ARE PATHETIC!!!****** AUTO RESPONSE......

NK
Nana K's update10 Jul 2017, 11:12
Reviewer Update

AS I CONTINUE TO WAIT!!!!

SEND ME MY TRANSUNION REPORT,IM NOT PAYING FOR IT AGAIN!!!!