Africamobile ****

I have signed up with them for a cellphone contract then this agent tumi said I will receive a waybill email to collect from clicks and then they will debit from January 2024 to my surprise on the 24 December my account was debited R1029.00 I have been trying to get hold of the company since November there’s no way they responding to emails, their phone numbers are not connecting. I’m convinced it is a ****. I tried to reverse the money but Nedbank couldn’t help. We drove to their offices in midrand gauteng a security guard said you are also here for account debit **** 🙈 he said I can’t say say much but this company is a ****