LG
Loreshan G
1 reviews | Active since Feb 2011
07 Oct 2024, 20:35
Useless
Pathetic and not helpful at all. Online chat feature useless. Agents insist on using WhatsApp and don't help ar all. Ignored my request that was clear as daylight. Website says in stock but that's a lie.
Helpful (0)
Replies (1)0
Replies (1)
AfricaBoyz Online's replyOfficial
07 Oct 2024, 20:40Hi Loreshan,
Terribly sorry you had a poor experience on the Online Chat. We do experience high congestion periods, especially on Monday therefore WhatsApp allows for communication (if you leave the site).
But regardless, we always strive to provide an efficient and smooth process. Our team will follow up with you first thing tomorrow morning.
Look forward to getting any issues resolved and parts supp****. Have a good evening!
Terribly sorry you had a poor experience on the Online Chat. We do experience high congestion periods, especially on Monday therefore WhatsApp allows for communication (if you leave the site).
But regardless, we always strive to provide an efficient and smooth process. Our team will follow up with you first thing tomorrow morning.
Look forward to getting any issues resolved and parts supp****. Have a good evening!
AfricaBoyz Online's reply07 Oct 2024, 20:40
Official
Hi Loreshan,
Terribly sorry you had a poor experience on the Online Chat. We do experience high congestion periods, especially on Monday therefore WhatsApp allows for communication (if you leave the site).
But regardless, we always strive to provide an efficient and smooth process. Our team will follow up with you first thing tomorrow morning.
Look forward to getting any issues resolved and parts supp****. Have a good evening!
Terribly sorry you had a poor experience on the Online Chat. We do experience high congestion periods, especially on Monday therefore WhatsApp allows for communication (if you leave the site).
But regardless, we always strive to provide an efficient and smooth process. Our team will follow up with you first thing tomorrow morning.
Look forward to getting any issues resolved and parts supp****. Have a good evening!