Excellent Service

I was a bit worried after reading all the complaints but we had absolutely no problem with Africa Stay. Yes Kulula went under and this affected both our flights but this was something completely out of the control of Africa Stay. They definitely came to the party and we were given a couple of options but within a week they had chartered another aircraft and we were still on a direct flight to Zanzibar just with time changes. On arrival at the Rui Palace we were given a room upgrade and we are currently here enjoying a fabulous holiday. Thanks to Sharon and Caren for the excellent service and giving us a holiday that has been absolutely amazing. Thank you for the excellent communication from your side and always letting us know of any changes ahead of time. Thank you for ensuring our room requests were done at the hotel as well as the a la carte restaurants. The excellent organisation from your side has led to us having a stress free holiday. Thank you from all of us, we really appreciate all you did.